If you’re a college student looking to become a technical writer after you graduate, you face a formidable challenge: you can’t get a job without experience, and you can’t get experience without a job. Especially in a competitive job market, getting a job as a technical writer directly after you graduate — without a foundation of previous jobs, experience with a handful of tools, and an impressive portfolio — can be especially difficult. However, if you follow these seven steps, which are not easy, not something you can do overnight, you will find a job.
Note: In a couple of weeks I’m giving a presentation to Brigham Young University Idaho students with this post’s topic (getting a job as a technical writer). My presentation is part of their annual professional writing conference.
Last week on Twitter I asked my followers what advice they would give to students on finding a job in technical writing. Here are the responses:
plaindocs: Show that you are interested in learning about everything!
seeb: don’t know if i would advise students on a job on technical writing – would be technical communication..more encompassing!
floldun: Advice: emphasize what you can do for the company, and know what they need (read and ask around), instead of what you want.
AndreaJWenger: Students: identify your one greatest strength (writing, tools, tech, or whatever) and promote yourself as an expert. #techcomm
mleeuw: Networking gives job seekers the best chance of finding jobs with the proviso that one needs to be in the right location.
kirstyt: Network. Meet tech comm managers. Got both my gigs through meeting the mgr elsewhere/knowing other tech comm staff.
FeliciaRenee: Do as many internships as you can before graduating.
heidilhansen: A tip for students is to apply at Tyler Technologies, but seriously online portfolios w/samples is best & knowledge of TC field.
larry_kunz: One piece of advice for #techcommstudents: Always be curious, like a reporter or a detective.
altmilan: start by asking yourself “how do people get hired?”, and then asking yourself how one goes about finding this out.
jaycie622: Advice to students: Persevere! Keep putting out resumes and don’t give up hope.
Wordtree: Take an existing guide and rewrite it so you have something for your portfolio.
skry: I began tech writing via science journalism. Built a writing portfolio there. Offered to write software doc for coders.
All good advice on how to get a job. Some of the advice is reflected in my recommendations below. Here are my seven steps for college students to get a job in technical writing.
Step 1. Learn the Basics of Technical Writing
Before you can create a stunning portfolio or market yourself to companies as a technical writing intern, you need some grounding in the basics. If you’re in a college that offers a degree in technical writing (usually a degree in English with an emphasis in technical writing), by all means do it. If I were doing it over, I would actually double-major in English and graphic design, or English and computer science. Some students prefer to get domain knowledge, such as in accounting or engineering, and then supplement that knowledge with writing skills.
Whatever your situation, learn the basics of technical communication. For starters, learn how to write well. Learn grammar. Learn to analyze an audience, create personas, approach documentation from a task-oriented perspective. Learn to number your steps, keep your topic titles parallel, and be brief and concise. Learn to write useful instructions rather than obvious statements. Learn when to use screenshots and when to omit them. Learn the strengths and weaknesses of different help formats, such as wikis versus quick reference guides versus video tutorials. You can’t do anything without first grounding yourself in the fundamentals.
You may not learn all of these concepts in your program. If not, you can supplement your program with some instruction from professionals in the field. The Society for Technical Communication (STC) has an excellent certification course from well-known professionals. You can also read the Intercom and Technical Communication Journal. If you don’t have money to join the STC, connect with someone who is a member and ask to borrow back issues. Read blogs and books published by professionals in the field (here’s a list of foundation books). However you do it, get a solid education. This is critical before you can move forward.
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