For the past few years, it seems job applicants have been lining up around the block to fill vacant positions.

While this may have allowed for an overall static human resources budget, recent studies have shown that hidden costs of turnover equal a substantial percentage of a new hire’s wages. While sometimes hard to measure, these costs include recruitment, training, building trust, and loss of productivity.

Recruitment and training of Church service missionaries (CSMs) are provided by fulltime Church employees, and lost productivity hurts the entire organization. Multiply that in a program that depends on personnel that work in six, twelve, and eighteen month increments, and the problem becomes significant.

Sister Brenda Frandsen, LDSTech CSM in Mesa, Arizona, has been able to help resolve that issue. Sister Frandsen and her husband have served three full time missions: as office missionaries in the Taiwan Kaohsiung Mission from 2008 -2009; as public affairs missionaries in Taiwan from 2010-2011; and as media missionaries in Hong Kong from 2012-2013.

During her Hong Kong mission, Sister Frandsen implemented SharePoint throughout the area and developed a high level of skill while also building trust with her peers. As the time for the Frandsens to depart Hong Kong neared, the concern grew as to how to fill the space Sister Frandsen would leave behind. It would not be a simple matter because of her unique programming and language skills.

The solution was found in technology. Sister Frandsen continues her media mission and support of the SharePoint software as an LDSTech CSM from her home in Mesa, Arizona. She meets with her peers by WebEx on a weekly basis and remotely accesses individual computers when necessary to troubleshoot, help, and support those still in the mission field.

LDSTech missions offer an opportunity for highly skilled full time missionaries to continue their work even after they return home. If you are a mission leader and have lost a highly skilled missionary but would like to retain their expertise through an LDSTech Church Service Mission, contact Elder Allen Bottorff or Sister Cheryl Bottorff at  (801) 842- 4771, or email them at [email protected]


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